The Regulation of Water and Waste Services : an Integrated Approach (Rita-Ersar).

The Regulation of Water and Waste Services : an Integrated Approach (Rita-Ersar).

The public water supply, urban wastewater and urban waste management services are essential to the well-being of citizens, public health and economic activities. These are generally provided under natural or legal monopoly, so there is no incentive for utilities to search for greater efficiency and...

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Bibliographic Details
Main Author: Baptista, Jaime Melo
Format: eBook
Language:English
Published: [Place of publication not identified] : IWA Publishing, 2014.
Subjects:
Water-supply > Law and legislation.
Refuse and refuse disposal > Law and legislation.
SCIENCE > Applied Sciences.
Refuse and refuse disposal > Law and legislation
Water-supply > Law and legislation
Online Access:Click for online access
Table of Contents:
  • Cover; Copyright; Contents; List of figures; Foreword from an international perspective; Foreword from a national perspective; Author's note; Acknowledgements; About the author; Chapter 1: Introduction; Chapter 2: Water and waste services; 2.1 Introductory Note; 2.2 Obligations for Water and Waste Public Services; 2.3 Characteristics of the Water and Waste Services; 2.4 Stakeholders in the Water and Waste Services Sectors; 2.5 Necessary Systems for Water and Waste Services; 2.6 Linking the Services with Water Resources and the Environment; 2.7 Challenges for Water and Waste Services.
  • 2.8 Rights of Water and Waste Services Users2.9 Summary; Chapter 3: Public policies for water and waste services; 3.1 Introductory Note; 3.2 International Framework; 3.3 Public Policy Components; 3.3.1 Overview; 3.3.2 Adoption of strategic plans for the sectors; 3.3.3 Definition of the legislative framework; 3.3.4 Definition of the institutional framework; 3.3.5 Definition of the governance models for the services; 3.3.6 Definition of the access targets and the quality of service goals; 3.3.7 Definition of the tariff and tax policy; 3.3.8 Provision and management of the financial resources.
  • 3.3.9 Construction of the infrastructure3.3.10 Improving the structural and operational efficiency; 3.3.11 Human resource capacity building; 3.3.12 Promotion of research and development; 3.3.13 Development of the economic activity; 3.3.14 Introduction of competition; 3.3.15 Protection, awareness and involvement of the users; 3.3.16 Provision of information; 3.4 Role of Regulation in Public Policies; 3.5 Summary; Chapter 4: Setting up a regulatory authority; 4.1 Introductory Note; 4.2 Need for Regulation of Services; 4.3 Regulation Objectives; 4.4 Regulatory Mission and Mandate.
  • 4.5 Characteristics of the Regulatory Authority4.5.1 Overview; 4.5.2 Regulatory principles; 4.5.3 Regulatory independence; 4.5.4 Regulatory duties; 4.5.5 Regulatory powers; 4.5.6 Regulatory scope; 4.5.7 Public disclosure of accounts; 4.6 Organisational Structure of the Regulatory Authority; 4.6.1 Overview; 4.6.2 Management body; 4.6.3 Advisory body; 4.6.4 Supervisory body; 4.6.5 Organisational model; 4.7 Resources of the Regulatory Authority; 4.7.1 Overview; 4.7.2 Human resources; 4.7.3 Financial resources; 4.7.4 Physical and technological resources; 4.8 Summary.
  • Chapter 5: Integrated regulatory approach5.1 Introductory Note; 5.2 Integrated Approach to Regulation; 5.3 Structural Regulation of the Sectors; 5.3.1 Overview; 5.3.2 Regulatory contribution to the organisation of the sectors; 5.3.3 Regulatory contribution to the legislation of the sectors; 5.3.4 Regulatory contribution to the information of the sectors; 5.3.5 Regulatory contribution to the capacity building of the sectors; 5.4 Behavioural Regulation of the Utilities; 5.4.1 Overview; 5.4.2 Legal and contractual regulation; 5.4.3 Economic regulation; 5.4.4 Quality of service regulation.

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