Competitive intelligence for information professionals

Competitive intelligence for information professionals / Charlotte Hakansson, Margareta Nelke.

Information professionals should be able to take a proactive role as a strategic partner in their organization's competitive intelligence. Their role needs to focus on the "outside-in" approach, based on their organization's strategic needs and objectives. Competitive Intelligenc...

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Bibliographic Details
Main Authors: Håkansson, Charlotte (Author), Nelke, Margareta, 1947- (Author)
Format: eBook
Language:English
Published: Waltham, MA : Chandos : Elsevier, [2015]
Series:Chandos information professional series.
Subjects:
Management information systems.
Information resources management.
Information technology > Management.
BUSINESS & ECONOMICS > Industrial Management.
BUSINESS & ECONOMICS > Management.
BUSINESS & ECONOMICS > Management Science.
BUSINESS & ECONOMICS > Organizational Behavior.
Information resources management
Information technology > Management
Management information systems
Online Access:Click for online access
Table of Contents:
  • Cover; Title Page; Copyright Page; Contents; List of figures and tables; Figures; Tables; About the authors; Foreword; Acknowledgments; List of abbreviations; Introduction; 1
  • The value of competitive intelligence; Definition of competitive intelligence; Why is the importance of competitive intelligence increasing?; Globalisation; Individualisation; Competition; Complexity; The demand for knowledge; IT development; Threats and crises; A common view; What range should competitive intelligence include?; Who should interact?; When is the right time?; How
  • three different approaches.
  • Porter's five forcesCase: Adding value; Critical success factors for competitive intelligence; A question of survival; Note; 2
  • The right leadership adds value to competitive intelligence; Where do we start?; What does leadership mean?; Summary of manager's responsibility; Summary of team members' responsibility; Different kinds of leadership; Challenges of business and organisational management; Top tips for business development; Information professionals take the lead; Future leadership development; Future changes and preparations; Notes; 3
  • Competitive intelligence from start to end.
  • Systematic competitive intelligenceTypes of competitive intelligence operations; Work smarter with PCMAC; Note; 4
  • Plan and prioritise; Why, who, what; The purpose; Plan the work; Allocating resources
  • a matter of ambition level; The necessary timetable; The business environment map; Case: Bottom-up approach for drawing the business environment map; Case: Top-down approach for drawing the business environment map; Blind spots; Critical success factors; Notes; 5
  • and manage; Capture; The sources; Primary sources
  • tacit information; Case: Networks; Secondary sources
  • explicit information.
  • Evaluation of sourcesInformation research; Search strategies; Patents; Manage; Information overload; Filter and structure information; Presentation of the result; References for validation; Note; 6
  • Analyse and communicate; Analyse; Analysis methods; Overview of analysis methods; Early warning systems; Working with analyses; Communicate; Deliverables; Case: Technology intelligence briefs; Notes; 7
  • The organisational side of competitive intelligence; Organisational conditions; Three poisonous Ps; Organising competitive intelligence; Note.
  • 8
  • Knowledge management
  • a vital component of competitive intelligenceKnowledge management adding value to competitive intelligence; Synergies between knowledge management and competitive intelligence; The different aspects of knowledge sharing; Case: Knowledge sharing; Tacit and explicit knowledge; Knowledge sharing
  • the aspects of space and time; Knowledge management and IT systems; Case: Information audit in the pharma industry; Do not forget information retrieval!; Explicit knowledge and documentation; Social media; Note; 9
  • The human side of competitive intelligence.

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