Reliability, maintainability, and supportability : best practices for systems engineers / Michael Tortorella.

"Provides exercises in each chapter, allowing the reader to try out some of the ideas and procedures presented in the chapter"--

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Bibliographic Details
Main Author:	Tortorella, Michael, 1947-
Format:	eBook
Language:	English
Published:	Hoboken, New Jersey : John Wiley & Sons, Inc., [2015]
Subjects:	Reliability (Engineering) TECHNOLOGY & ENGINEERING > Electronics > General. TECHNOLOGY & ENGINEERING > Mechanical. TECHNOLOGY & ENGINEERING > Industrial Engineering.
Online Access:	Click for online access

Table of Contents:

Machine generated contents note: 1. Systems Engineering and the Sustainability Disciplines
1.1. Purpose of this Book
1.1.1. Systems Engineers Create and Monitor Requirements
1.1.2. Good Requirements are a Key to Success
1.1.3. Sustainability Requirements are Important Too
1.1.4. Focused Action is Needed to Achieve the Goals Expressed by the Requirements
1.2. Goals
1.3. Scope
1.3.1. Reliability Engineering
1.3.2. Maintainability Engineering
1.3.3. Supportability Engineering
1.4. Audience
1.4.1. Who Should Read This Book?
1.4.2. Prerequisites
1.4.3. Postrequisites
1.5. Getting Started
1.6. Key Success Factors for Systems Engineers in Reliability, Maintainability, and Supportability Engineering
1.6.1. Customer-Supplier Relationships
1.6.2. Language and Clarity of Communication
1.6.3. Statistical Thinking
1.7. Organizing a Course Using this Book
1.7.1. Examples
1.7.2. Exercises
1.7.3. References
1.8. Chapter Summary
References
2. Reliability Requirements
2.1. What to Expect from this Chapter
2.2. Reliability for Systems Engineers
2.2.1. "Reliability" in Conversation
2.2.2. "Reliability" in Engineering
2.2.3. Foundational Concepts
2.2.4. Reliability Concepts for Systems Engineers
2.2.5. Definition of Reliability
2.2.6. Failure Modes, Failure Mechanisms, and Failure Causes
2.2.7. Stress-Strength Model
2.2.8. Competing Risk Model
2.3. Reliability, Maintainability, and Supportability are Mutually Reinforcing
2.3.1. Introduction
2.3.2. Mutual Reinforcement
2.4. Structure of Reliability Requirements
2.4.1. Reliability Effectiveness Criteria
2.4.2. Reliability Figures of Merit
2.4.3. Quantitative Reliability Requirements Frameworks
2.5. Examples of Reliability Requirements
2.5.1. Reliability Requirements for a Product
2.5.2. Reliability Requirements for a Flow Network
2.5.3. Reliability Requirements for a Standing Service
2.5.4. Reliability Requirements for an On-Demand Service
2.6. Interpretation of Reliability Requirements
2.6.1. Introduction
2.6.2. Stakeholders
2.6.3. Interpretation of Requirements Based on Effectiveness Criteria
2.6.4. Interpretation of Requirements Based on Figures of Merit
2.6.5. Models and Predictions
2.6.6. What Happens When a Requirement is Not Met?
2.7. Some Additional Figures of Merit
2.7.1. Cumulative Distribution Function
2.7.2. Measures of Central Tendency
2.7.3. Measures of Dispersion
2.7.4. Percentiles
2.7.5. Central Limit Theorem and Confidence Intervals
2.8. Current Best Practices in Developing Reliability Requirements
2.8.1. Determination of Failure Modes
2.8.2. Determination of Customer Needs and Desires for Reliability and Economic Balance with Reliability Requirements
2.8.3. Review All Reliability Requirements for Completeness
2.8.4. Allocation of System Reliability Requirements to System Components
2.8.5. Document Reliability Requirements
2.9. Chapter Summary
2.10. Exercises
References
3. Reliability Modeling for Systems Engineers
3.1. What to Expect from this Chapter
3.2. Introduction
3.3. Reliability Effectiveness Criteria and Figures of Merit for Nonmaintained Units
3.3.1. Introduction
3.3.2. Life Distribution and the Survivor Function
3.3.3. Other Quantities Related to the Life Distribution and Survivor Function
3.3.4. Some Commonly Used Life Distributions
3.3.5. Quantitative Incorporation of Environmental Stresses
3.3.6. Quantitative Incorporation of Manufacturing Process Quality
3.3.7. Operational Time and Calendar Time
3.3.8. Summary
3.4. Ensembles of Nonmaintained Components
3.4.1. System Functional Decomposition
3.4.2. Some Examples of System and Service Functional Decompositions
3.4.3. Reliability Block Diagram
3.4.4. Ensembles of Single-Point-of-Failure Units: Series Systems
3.4.5. Ensembles Containing Redundant Elements: Parallel Systems
3.4.6. Structure Functions
3.4.7. Path Set and Cut Set Methods
3.4.8. Reliability Importance
3.4.9. Non-Service-Affecting Parts
3.5. Reliability Modeling Best Practices for Systems Engineers
3.6. Chapter Summary
3.7. Exercises
References
4. Reliability Modeling for Systems Engineers
4.1. What to Expect from this Chapter
4.2. Introduction
4.3. Reliability Effectiveness Criteria and Figures of Merit for Maintained Systems
4.3.1. Introduction
4.3.2. System Reliability Process
4.3.3. Reliability Effectiveness Criteria and Figures of Merit Connected with the System Reliability Process
4.3.4. When is a Maintainable System Not a Maintained System?
4.4. Maintained System Reliability Models
4.4.1. Types of Repair and Service Restoration Models
4.4.2. Systems with Renewal Repair
4.4.3. Systems with Revival Repair
4.4.4. More-General Repair Models
4.4.5. Separate Maintenance Model
4.4.6. Superpositions of Point Processes and Systems with Many Single Points of Failure
4.4.7. State Diagram Reliability Models
4.5. Stability of Reliability Models
4.6. Software Resources
4.7. Reliability Modeling Best Practices for Systems Engineers
4.7.1. Develop and Use a Reliability Model
4.7.2. Develop the Reliability-Profitability Curve
4.7.3. Budget for Reliability
4.7.4. Design for Reliability
4.8. Chapter Summary
4.9. Exercises
References
5. Comparing Predicted and Realized Reliability with Requirements
5.1. What to Expect from this Chapter
5.2. Introduction
5.3. Effectiveness Criteria, Figures of Merit, Metrics, and Predictions
5.3.1. Review
5.3.2. Example
5.3.3. Reliability Predictions
5.4. Statistical Comparison Overview
5.4.1. Quality of Knowledge
5.4.2. Three Comparisons
5.4.3. Count Data from Aggregates of Systems
5.4.4. Environmental Conditions
5.5. Statistical Comparison Techniques
5.5.1. Duration Requirements
5.5.2. Count Requirements
5.6. Failure Reporting and Corrective Action System
5.7. Reliability Testing
5.7.1. Component Life Testing
5.7.2. Reliability Growth Testing
5.7.3. Software Reliability Modeling
5.8. Best Practices in Reliability Requirements Comparisons
5.8.1. Track Achievement of Reliability Requirements
5.8.2. Institute a FRACAS
5.9. Chapter Summary
5.10. Exercises
References
6. Design for Reliability
6.1. What to Expect from this Chapter
6.2. Introduction
6.3. Techniques for Reliability Assessment
6.3.1. Quantitative Reliability Modeling
6.3.2. Reliability Testing
6.4. Design for Reliability Process
6.4.1. Information Sources
6.5. Hardware Design for Reliability
6.5.1. Printed Wiring Boards
6.5.2. Design for Reliability in Complex Systems
6.6. Qualitative Design for Reliability Techniques
6.6.1. Fault Tree Analysis
6.6.2. Failure Modes, Effects, and Criticality Analysis
6.7. Design for Reliability for Software Products
6.8. Robust Design
6.9. Design for Reliability Best Practices for Systems Engineers
6.9.1. Reliability Requirements
6.9.2. Reliability Assessment
6.9.3. Reliability Testing
6.9.4. DFR Practices
6.10. Software Resources
6.11. Chapter Summary
6.12. Exercises
References
7. Reliability Engineering for High-Consequence Systems
7.1. What to Expect from this Chapter
7.2. Definition and Examples of High-Consequence Systems.
-- 7.2.1. What is a High-Consequence System?
7.2.2. Examples of High-Consequence Systems
7.3. Reliability Requirements for High-Consequence Systems
7.4. Strategies for Meeting Reliability Requirements in High-Consequence Systems
7.4.1. Redundancy
7.4.2. Network Resiliency
7.4.3. Component Qualification and Certification
7.4.4. Failure Isolation
7.5. Current Best Practices in Reliability Engineering for High-Consequence Systems
7.6. Chapter Summary
7.7. Exercises
References
8. Reliability Engineering for Services
8.1. What to Expect from this Chapter
8.2. Introduction
8.2.1. On-Demand Services
8.2.2. Always-On Services
8.3. Service Functional Decomposition
8.4. Service Failure Modes and Failure Mechanisms
8.4.1. Introduction
8.4.2. Service Failure Modes
8.4.3. Service Failure Mechanisms
8.5. Service Reliability Requirements
8.5.1. Examples of Service Reliability Requirements
8.5.2. Interpretation of Service Reliability Requirements
8.6. Service-Level Agreements
8.7. SDI Reliability Requirements
8.8. Design for Reliability Techniques for Services
8.8.1. Service Fault Tree Analysis
8.8.2. Service FME(C)A
8.9. Current Best Practices in Service Reliability Engineering
8.9.1. Set Reliability Requirements for the Service
8.9.2. Determine Infrastructure Reliability Requirements from Service Reliability Requirements
8.9.3. Monitor Achievement of Service Reliability Requirements
8.10. Chapter Summary
8.11. Exercises
References
9. Reliability Engineering for the Software Component of Systems and Services
9.1. What to Expect from this Chapter
9.2. Introduction
9.3. Reliability Requirements for the Software Component of Systems and Services
9.3.1. Allocation of System Reliability Requirements to the Software Component.
Note continued: 9.3.2. Reliability Requirements for Security and Other Novel Areas
9.3.3. Operational Time and Calendar Time
9.4. Reliability Modeling for Software
9.4.1. Reliability Growth Modeling for the Sequence of Failure Times
9.4.2. Other Approaches
9.5. Software Failure Modes and Failure Mechanisms
9.5.1. Software Failure Modes
9.5.2. Software Failure Mechanisms
9.6. Design for Reliability in Software
9.6.1. Software Fault Tree Analysis
9.6.2. Software FME(C)A
9.6.3. Some Software Failure Prevention Strategies
9.7. Current Best Practices in Reliability Engineering for Software
9.7.1. Follow Good Software Engineering Practices
9.7.2. Conduct Design Reviews Focused on Reliability
9.7.3. Reuse Known Good Software
9.7.4. Encourage a Prevention Mindset
9.8. Chapter Summary
9.9. Exercises
References
10. Maintainability Requirements
10.1. What to Expect from this Chapter
10.2. Maintainability for Systems Engineers
10.2.1. Definitions
10.2.2. System Maintenance Concept
10.2.3. Use of Maintainability Effectiveness Criteria and Requirements
10.2.4. Use of Preventive Maintenance
10.2.5. Levels of Maintenance
10.2.6. Organizational Responsibilities
10.2.7. Design Features
10.2.8. Maintenance Environment
10.2.9. Warranties
10.2.10. Preventive Maintenance and Corrective Maintenance
10.2.11. Maintainability for Services
10.3. Maintainability Effectiveness Criteria and Figures of Merit
10.3.1. Products and Systems
10.3.2. Services
10.4. Examples of Maintainability Requirements
10.5. Maintainability Modeling
10.5.1. Duration and Labor-Hour Effectiveness Criteria and Figures of Merit
10.5.2. Count Effectiveness Criteria and Figures of Merit
10.6. Interpreting and Verifying Maintainability Requirements
10.6.1. Duration Effectiveness Criteria and Figures of Merit
10.6.2. Count Effectiveness Criteria and Figures of Merit
10.6.3. Cost and Labor-Hour Effectiveness Criteria and Figures of Merit
10.6.4. Three Availability Figures of Merit
10.7. Maintainability Engineering for High-Consequence Systems
10.8. Current Best Practices in Maintainability Requirements Development
10.8.1. Determine Customer Needs for Maintainability
10.8.2. Balance Maintenance with Economics
10.8.3. Use Quantitative Maintainability Modeling to Ensure Support for Maintainability Requirements
10.8.4. Manage Maintainability by Fact
10.9. Chapter Summary
10.10. Exercises
References
11. Design for Maintainability
11.1. What to Expect from this Chapter
11.2. System or Service Maintenance Concept
11.3. Maintainability Assessment
11.3.1. Maintenance Functional Decomposition and Maintainability Block Diagram
11.3.2. Quantitative Maintainability Modeling
11.4. Design for Maintainability Techniques
11.4.1. System Maintenance Concept
11.4.2. Level of Repair Analysis
11.4.3. Preventive Maintenance
11.4.4. Reliability-Centered Maintenance (RCM)
11.5. Current Best Practices in Design for Maintainability
11.5.1. Make a Deliberate Maintainability Plan
11.5.2. Determine Which Design for Maintainability Techniques to Use
11.5.3. Integration
11.5.4. Organizational Factors
11.6. Chapter Summary
11.7. Exercises
References
12. Support Requirements
12.1. What to Expect from this Chapter
12.2. Supportability for Systems Engineers
12.2.1. Supportability as a System Property
12.2.2. Factors Promoting Supportability
12.2.3. Activities Included in Supportability Engineering
12.2.4. Measuring and Monitoring Supportability
12.2.5. Developing and Interpreting Support Requirements
12.3. System or Service Support Concept
12.4. Support Effectiveness Criteria and Figures of Merit
12.5. Examples of Support Requirements
12.5.1. Support Elapsed Time (Duration) Requirements
12.5.2. Support Count Requirements
12.6. Interpreting and Verifying Support Requirements
12.7. Supportability Engineering for High-Consequence Systems
12.8. Current Best Practices in Support Requirements Development
12.8.1. Identify Support Needs
12.8.2. Balance Support with Economics
12.8.3. Use Quantitative Modeling to Promote Rationally Based Support Requirements
12.8.4. Manage Supportability by Fact
12.9. Chapter Summary
12.10. Exercises
References
13. Design for Supportability
13.1. What to Expect from this Chapter
13.2. Supportability Assessment
13.2.1. Quantitative Supportability Assessment
13.2.2. Qualitative Supportability Assessment
13.3. Implementation of Factors Promoting Supportability
13.3.1. Diagnostics and Fault Location
13.3.2. Tools and Equipment
13.3.3. Documentation and Workflow Management
13.3.4. Staff Training
13.3.5. Layout of Repair Facility and Workstation Design
13.3.6. Design of Maintenance Procedures
13.3.7. Spare Parts, Repair Parts, and Consumables Inventory
13.3.8. Transportation and Logistics
13.4. Quantitative Design for Supportability Techniques
13.4.1. Performance Analysis of a Maintenance Facility
13.4.2. Staff Sizing: The Machine Servicing Model
13.5. Current Best Practices in Design for Supportability
13.5.1. Customer Needs and Supportability Requirements
13.5.2. Team Integration
13.5.3. Modeling and Optimization
13.5.4. Continual Improvement
13.6. Chapter Summary
13.7. Exercises
References.

Reliability, maintainability, and supportability : best practices for systems engineers / Michael Tortorella.

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