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| LEADER |
00000cgm a2200000Ma 4500 |
| 001 |
ocn908572631 |
| 003 |
OCoLC |
| 005 |
20241006213017.0 |
| 006 |
m o c |
| 007 |
cr |n||||||||a |
| 007 |
vz |za|z| |
| 008 |
150410s2014 vra006 e o vleng d |
| 040 |
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|a ALSTP
|b eng
|e pn
|c ALSTP
|d OCLCO
|d OCLCQ
|d OCLCF
|d OCLCA
|d OCLCQ
|d OCLCO
|d WYU
|d UPM
|d OCLCO
|d OCLCA
|d OCLCO
|
| 035 |
|
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|a (OCoLC)908572631
|
| 049 |
|
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|a HCDD
|
| 245 |
0 |
0 |
|a Switch on.
|p Service /
|c [produced by Seven Dimensions].
|
| 246 |
1 |
0 |
|a Service
|
| 260 |
|
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|a Melbourne, VIC :
|b Seven Dimensions,
|c 2014.
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| 300 |
|
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|a 1 online resource (6 min.).
|
| 306 |
|
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|a 000537
|
| 336 |
|
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|a two-dimensional moving image
|b tdi
|2 rdacontent
|
| 337 |
|
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|a computer
|b c
|2 rdamedia
|
| 338 |
|
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|a online resource
|b cr
|2 rdacarrier
|
| 490 |
0 |
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|a Human resource management online (video)
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| 500 |
|
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|a Title from resource description page (viewed April 10, 2015).
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| 520 |
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|a This program is about delivering quality service to internal and external customers. It shows how to develop winning service attitudes, make everyone feel special, and handling difficult customers and problems.
|
| 546 |
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|a In English.
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| 650 |
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0 |
|a Customer services.
|
| 650 |
|
0 |
|a Employee motivation.
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| 650 |
|
0 |
|a Employees
|x Attitudes.
|
| 650 |
|
0 |
|a Psychology, Industrial.
|
| 650 |
|
7 |
|a Customer services.
|2 fast
|0 (OCoLC)fst00885545
|
| 650 |
|
7 |
|a Employee motivation.
|2 fast
|0 (OCoLC)fst00909027
|
| 650 |
|
7 |
|a Employees
|x Attitudes.
|2 fast
|0 (OCoLC)fst00909114
|
| 650 |
|
7 |
|a Psychology, Industrial.
|2 fast
|0 (OCoLC)fst01081592
|
| 655 |
|
7 |
|a Instructional films.
|2 fast
|0 (OCoLC)fst01726236
|
| 655 |
|
7 |
|a Instructional films.
|2 lcgft
|
| 655 |
|
7 |
|a Films de formation.
|2 rvmgf
|
| 710 |
2 |
|
|a Seven Dimensions Films of Australia.
|4 prn
|
| 856 |
4 |
0 |
|u https://holycross.idm.oclc.org/login?auth=cas&url=https://www.aspresolver.com/aspresolver.asp?AVN2;2785049
|y Click for online access
|
| 903 |
|
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|a ASP-AV
|
| 994 |
|
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|a 92
|b HCD
|