Catalytic conversations : organizational communication and innovation / Ann C. Baker.

In today's increasingly globalized world, it is essential that people of diverse ethnicities and socio-economic backgrounds learn to work together and communicate effectively. This book offers a breakthrough approach to recognizing that differences among people are resources for organizations t...

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Bibliographic Details
Main Author: Baker, Ann C. (Author)
Format: eBook
Language:English
Published: London [England] ; New York, New York : Routledge, 2015.
Subjects:
Online Access:Click for online access
Table of Contents:
  • Ch. 1. Introduction
  • ch. 2. Organizing and innovating through conversations
  • ch. 3. Catalytic conversations in complex, emergent environments
  • ch. 4. Diverse perspectives for generative change
  • ch. 5. Constructive controversy and intentional conversation
  • ch. 6. The conversational environment : help or hindrance?
  • ch. 7. Complementary technologies for catalytic conversations
  • ch. 8. Reflection as movement
  • ch. 9. What's in a story?
  • ch. 10. The dynamics of organizational change and innovation.