Measuring and Improving Infrastructure Performance.

Measuring and Improving Infrastructure Performance.

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Bibliographic Details
Main Author: Staff, National Research Council
Format: eBook
Language:English
Published: Washington : National Academy of Sciences, 1900.
Subjects:
Infrastructure (Economics) > Government policy > United States.
Infrastructure (Economics) > United States > Evaluation.
Infrastructure (Economics) > Evaluation
Infrastructure (Economics) > Government policy
United States
Online Access:Click for online access
Table of Contents:
  • ""Measuring and Improving Infrastructure Performance""; ""Copyright""; ""Contents""; ""EXECUTIVE SUMMARY""; ""SOURCE OF THIS STUDY""; ""THE STUDY'S FOCUS AND LIMITS""; ""DEFINING INFRASTRUCTURE PERFORMANCE""; ""ASSESSING PERFORMANCE AND DECISION MAKING""; ""IMPROVING INFRASTRUCTURE PERFORMANCE""; ""1 INTRODUCTION ""; ""SOURCE AND CONDUCT OF THE STUDY""; ""INFRASTRUCTURE PERFORMANCE AND IMPROVEMENT IN CONTEXT""; ""THE STUDY'S FOCUS AND SCOPE""; ""SEEKING REPRESENTATIVE EXPERIENCE""; ""PERFORMANCE MEASUREMENT IN PRACTICE""; ""THE REPORT'S STRUCTURE""; ""NOTES""
  • ""2 INFRASTRUCTURE PERFORMANCE AND ITS MEASUREMENT """"THE BASIC CONCEPT OF PERFORMANCE""; ""PERFORMANCE COMPARED WITH OTHER CONCEPTS: NEED, DEMAND, AND BENEFITS""; ""THE VARIETY OF STAKEHOLDERS""; ""DIMENSIONS OF EFFECTIVENESS""; ""DETERMINING WHETHER PERFORMANCE IS ""GOOD""""; ""BASES FOR JUDGING GOOD PERFORMANCE""; ""DIVERGING FROM THE NCPWI'S FRAMEWORK""; ""NOTES""; ""3 THE PERFORMANCE ASSESSMENT PROCESS ""; ""MOTIVATION""; ""THE GENERIC PROCESS""; ""THE RESULTING MEASURES AND THEIR USE""; ""Planning""; ""Implementation""; ""Evaluation""
  • ""LEVELS AND PATHWAYS OF PARTICIPATION AND AUTHORITY""""NOTES""; ""4 MEASURES OF INFRASTRUCTURE PERFORMANCE ""; ""TAKING STOCK""; ""DATA AS A CONCERN""; ""PRINCIPLES FOR SELECTING PERFORMANCE MEASURES""; ""MEASURES OF EFFECTIVENESS""; ""MEASURES OF RELIABILITY""; ""MEASURES OF COST""; ""BENCHMARKS AND STANDARDS FOR ASSESSMENT""; ""USING PERFORMANCE MEASURES""; ""NOTES""; ""5 INFRASTRUCTURE IMPROVEMENT THROUGH PERFORMANCE-BASED MANAGEMENT ""; ""MULTIPLE OBJECTIVES AND VIEWS""; ""Considering Multiple Objectives""; ""Considering Multiple Points of View""
  • ""DEALING WITH MULTIPLE JURISDICTIONS AND MODES""""UNCERTAINTY AND RISK IN INFRASTRUCTURE DECISION MAKING""; ""Analytical Methods""; ""The Matter of Values""; ""The Role of Regulatory Agencies""; ""NOTES""; ""6 FINDINGS, CONCLUSIONS, AND RECOMMENDATIONS ""; ""HELPING DECISION MAKERS""; ""IMPROVING PERFORMANCE""; ""REFERENCES""; ""Appendix A THE COMMITTEE ON MEASURING AND IMPROVING INFRASTRUCTURE PERFORMANCE ""; ""STATEMENT OF TASK1""; ""Appendix B BIOGRAPHICAL SKETCHES OF COMMITTEE MEMBERS AND STAFF ""; ""STAFF""; ""Appendix C PARTICIPANTS AT THE INITIATING COLLOQUIUM ""
  • ""WASHINGTON, D.C. APRIL 14-15, 1993""""Appendix D MEETING PARTICIPANTS ""; ""DECEMBER 16-17, 1993, BALTIMORE, MARYLAND""; ""FEBRUARY 17-18, 1994, PORTLAND, OREGON""; ""MAY 11-13, 1994, MINNEAPOLIS, MINNESOTA""; ""Appendix E SELECTED BIBLIOGRAPHY ON INFRASTRUCTURE PERFORMANCE""; ""BACKGROUND: ECONOMIC DEVELOPMENT, URBAN GROWTH AND DECAY, ENVIRONMENTAL QUALITY, TECHNOLOGICAL EVOLU ... ""; ""GENERAL PERFORMANCE DEFINITION, MEASUREMENT, AND MANAGEMENT""; ""TRANSPORT""; ""WATER SUPPLY AND WATER RESOURCES""; ""WASTE MANAGEMENT""; ""Appendix F GLOSSARY ""

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