Table of Contents:
  • Additional Praise for; Contents; Foreword; Preface; Introduction; Chapter 1 The Wisdom of Stories ; Chapter 2 Relying on Trust and Faith ; Chapter 3 Going Above and Beyond Expectations ; Chapter 4 Looking Back with Regret ; Chapter 5 The Interaction ; Chapter 6 An Open Invitation to Partner ; Chapter 7 A Little Caring Goes a Long Way ; Chapter 8 The Stress of Illness ; Chapter 9 A Day in the Life of a Hospital ; Chapter 1 0 Making Healthcare Better ; About the Editor.