Performance-focused smile sheets : a radical rethinking of a dangerous art form

Performance-focused smile sheets : a radical rethinking of a dangerous art form / Will Thalheimer.

This book, Performance-Focused Smile Sheets, completely reimagines the smile sheet as an essential tool to drive performance improvement. Traditional smile sheets (i.e., learner response forms, student reaction forms) don't work! Decades of practice shows them to have negligible benefits. Scien...

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Bibliographic Details
Main Author: Thalheimer, Will (Author)
Format: eBook
Language:English
Published: Somerville, MA : Work-Learning Press, [2016]
Subjects:
Training > Evaluation.
Employees > Training of > Evaluation.
BUSINESS & ECONOMICS > Industrial Management.
BUSINESS & ECONOMICS > Management.
BUSINESS & ECONOMICS > Management Science.
BUSINESS & ECONOMICS > Organizational Behavior.
Employees > Training of > Evaluation
Online Access:Click for online access
Table of Contents:
  • Cover Page; Acknowledgments; Preface; Introduction; Why This Book is Worth Your Time; Who Will Find Value in This Book; CHAPTER 1: What Are Smile Sheets For?; CHAPTER 2: Your Smile Sheets Suck!; CHAPTER 3: Smile Sheets Should Predict Training Effectiveness; CHAPTER 4: Smile Sheets Should Produce Actionable Results; CHAPTER 5: Smile-Sheet Question Quiz; CHAPTER 6: Candidate Questions For A Performance-Focused Smile Sheet; CHAPTER 7: Delayed Smile Sheets; CHAPTER 8: How To Present Your Smile-Sheet Results; CHAPTER 9: Making This Happen
  • Epilogue: Audacity for the Future of the Workplace Learning FieldReferences; About the Author

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