The first-time manager

The first-time manager / Loren B. Belker, Jim McCormick, and Gary S. Topchik.

What's a rookie manager to do? Faced with new responsibilities, and in need of quick, dependable guidance, novice managers can't afford to learn by trial and error. The First-Time Manager is the answer, dispensing the bottom-line wisdom they need to succeed. A true management classic, the...

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Bibliographic Details
Main Author: Belker, Loren B.
Other Authors: McCormick, Jim (James Maxwell), Topchik, Gary S.
Format: eBook
Language:English
Published: New York : AMACOM, American Management Association, ©2012.
Edition:6th ed.
Subjects:
Supervision of employees.
Office management.
BUSINESS & ECONOMICS > Human Resources & Personnel Management.
BUSINESS & ECONOMICS > Workplace Culture.
Office management
Supervision of employees
Online Access:Click for online access
Table of Contents:
  • The road to management
  • Starting out
  • Building trust and confidence
  • Show your appreciation
  • Being an active listener
  • The new manager's job and pitfalls to avoid
  • Dealing with your superiors
  • Choosing a managerial style of your own
  • Building a team dynamic
  • Managing problem employees
  • Hiring and interviewing
  • Training team members
  • Managing change : dealing with resistance
  • Disciplining the employee
  • "Oh my God! I can't fire anyone!"
  • Having a legal awareness
  • No secrets
  • The human resources department
  • The current state of loyalty
  • Is there such a thing as motivation?
  • Understanding risk inclination
  • Encouraging initiative and innovation
  • Improving outcomes
  • The generation gap
  • Writing job descriptions
  • Doing performance appraisals
  • Salary administration
  • Having emotional intelligence
  • Developing a positive self-image
  • Managing your own time
  • The written word
  • The grapevine
  • Your best friend : delegation
  • A sense of humor
  • Managing, participating in, and leading meetings
  • Taking center stage : the role of public speaking in your career
  • Coping with stress
  • Having balance in your life
  • A touch of class.

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