Measuring Customer Service Effectiveness.

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Bibliographic Details
Main Author:	Cook, Sarah
Format:	eBook
Language:	English
Published:	Abingdon, Oxon : Taylor and Francis, 2004.
Subjects:	Customer services > Quality control. Customer services > Evaluation. Customer services > Management. Customer services > Evaluation Customer services > Management Customer services > Quality control
Online Access:	Click for online access

Description
Physical Description:	1 online resource (175 pages)
ISBN:	9781351919012 1351919016
Source of Description, Etc. Note:	Print version record.

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