Table of Contents:
  • PREFACE; 1 INTRODUCTION; 2 SPEECH ACTS AND DIALOG STRUCTURE: THE SPEECH ACT-ORIENTED APPROACH IN DIALOG SYSTEMS; 3 PROSODIC MODELLING AND SPEECH ACTS FOR TASK-RELATED DIALOG; 4 PROSODIC MODELLING AND NON-TASK-RELATED SPEECH ACTS IN SERVICE-ORIENTED DIALOGS; 5 LANGUAGE-SPECIFIC TONE AND STYLE; 6 Conclusion ; REFERENCES; INDEX.