Information Needs Analysis : Principles and Practice in Information Organizations.

Information Needs Analysis : Principles and Practice in Information Organizations.

If you want to provide an information service that truly fulfils your users' needs, this book is essential reading. The book supports practitioners in developing an information needs analysis strategy and offers the necessary professional skills and techniques to do so.

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Bibliographic Details
Main Author: Dorner, Daniel G.
Format: eBook
Language:English
Published: London, UNKNOWN : Facet Publishing, 2010.
Subjects:
Library use studies.
Library users > Research.
Library use studies
Online Access:Click for online access
Table of Contents:
  • Title page; Contents; List of figures and tables; List of scenarios; About the authors; Preface; CHAPTER 1 Background to needs analysis for information managers; Introduction; Information needs analysis rather than information needs assessment; Understanding the concept of need; Defining 'needs' in relation to 'wants' and 'demands'; Defining information needs analysis; Types of information needs; Reasons for conducting an information needs analysis; Review of Chapter 1; Further reading; References; CHAPTER 2 The importance of context in information needs analysis; Introduction.
  • The cultural contextInformation needs awareness in context; Purpose and perceived importance; Determining the communities; Making use of existing data; Review of Chapter 2; Further reading; References; CHAPTER 3 Models and types of information needs analysis; Introduction; The literature; The system approach; The target group approach; The contexts of needs assessments; Comparing the perspectives; Information needs analyses in information management contexts; Review of Chapter 3; Further reading; References; CHAPTER 4 The stages of information needs analysis; Introduction.
  • Four stages of needs analysisQualitative and quantitative frameworks for data analysis; The stages of ex post intervention; Review of Chapter 4; Further reading; References; Appendix 4.1: Gantt chart; CHAPTER 5 Gathering data for information needs analyses; Introduction; How we have reached this juncture; The primary research question; The research population; The data-gathering method; Data analysis; Validity and reliability; Ethical considerations; Practical issues to consider when choosing a method; The main data-gathering methods; Examples of data-gathering methods selected in INAs.
  • Review of Chapter 5Further reading; References; CHAPTER 6 Gathering data from existing sources; Introduction; The data; External data; Internally created data; The methods; Conclusion; Review of Chapter 6; Further reading; References; CHAPTER 7 Gathering data through surveys; Introduction; What is a survey?; Planning for a survey; Conducting a survey; Preparing for data analysis; Review of Chapter 7; Further reading; References; CHAPTER 8 Gathering data through interviews; Introduction; Thoughts on managing qualitative data collection; Interviews; Focus groups; Observation.
  • Other qualitative methodsReview of Chapter 8; Further reading; References; CHAPTER 9 Analysing and integrating information needs analysis data; Introduction; The preparation stage in the INA process; The information analysis stage in the INA process; Qualitative data; Quantitative data; Descriptive statistics; Inferential statistics; Review of Chapter 9; Further reading; References; CHAPTER 10 Reporting on an information needs analysis; Introduction; The audience and its impact on the final report; Validity and reliability; The writing process; The structure of an INA report.

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