Culture and crisis communication : transboundary cases from nonwestern perspectives

Culture and crisis communication : transboundary cases from nonwestern perspectives / edited by Amiso M. George, Kwamena Kwansah-Aidoo.

A collection of case studies from nonwestern countries that offers an analysis of the significant role culture plays in crisis communication Culture and Crisis Communication presents an examination of how politics, culture, religion, and other social issues affect crisis communication and management...

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Bibliographic Details
Other Authors: George, Amiso M. (Editor), Kwansah-Aidoo, Kwamena (Editor)
Format: eBook
Language:English
Published: Hoboken, New Jersey : Wiley, 2017.
Series:IEEE PCS professional engineering communication series.
Subjects:
Crisis management > Cross-cultural studies.
Crisis management > BRIC countries.
Crisis management > Case studies.
Communication, International > Case studies.
BUSINESS & ECONOMICS > Industrial Management.
BUSINESS & ECONOMICS > Management.
BUSINESS & ECONOMICS > Management Science.
BUSINESS & ECONOMICS > Organizational Behavior.
Communication, International
Crisis management
BRIC countries
Case studies
Cross-cultural studies
Online Access:Click for online access
Table of Contents:
  • Introduction. Setting the scene. Communication, culture and crisis in a transboundary context / Kwamena Kwansah-Aidoo and Amiso M. George
  • Africa. Egypt. Dealing with political and cultural crisis in a troubled Middle East region / Ibrahim Saleh and Heba Metwali ; Ghana. Embarrassing the nation to pay Brazil : the Ghana Black stars player revolt at the 2014 FIFA World Cup / Kwamena Kwansah-Aidoo ; Nigeria. Containing Ebola in Nigeria : lessons in effective risk and crisis communication / Amiso M. George ; South Africa. Killing in the name of "stolen" jobs : the April 2015 xenophobic attacks in South Africa / Kwamena Kwansah-Aidoo and Ibrahim Saleh
  • Asia/Euro-Asia. China and Taiwan. One crisis, two responses : a transboundary analysis of the melamine-tainted milk powder crisis in China and Taiwan / Yi-Hui Christine Huang and Joanne Chen Lyu ; India. They came by boat : the 2008 terrorist attack on Mumbai / Soumitro Sen and Uttaran Dutta ; Indonesia. Power distance, uncertainty avoidance, and Rukun : managing the transboundary haze crisis in Indonesia / Reidinar Juliane Wardoyo and Augustine Pang ; Japan. Culture as crisis communication : Tokyo Electric Power Company and the Fukushima Daiichi nuclear power plant disaster / Cornelius B. Pratt and Ronald Lee Carr ; Kazakhstan. Understanding the Zhanaozen crisis through the intercultural lenses of Eurasianism in Kazakhstan / Elena Kolesova and Dila Beisembayeva ; Malaysia. "Almost without a trace" : missing flight MH370, culture and transboundary crisis communication in the era of social media / Kwamena Kwansah-Aidoo and Amiso M. George ; Singapore. Cultural impediment or reflection of global phenomenon : state of social media crisis preparedness in Singapore / Augustine Pang and Christabel Reena David ; South Korea. Going nuts over nuts : the Korean air ramp return crisis / Jangyul Robert Kim and Kyung-Hyan Yoo
  • Middle East. Syria. A battle for hearts and minds : dealing with Syria's intractable humanitarian catastrophe / Kwamena Kwansah-Aidoo and Ibrahim Saleh ; Turkey. "Nothing will ever be the same" : the Borusan case and the socio-cultural dynamics of crisis in Turkey / Ebru Uzunoğlu and Selin Türkel
  • Latin America. Brazil. Gone with the mud : learning from the Niterói disaster in Brazil / Regina Coeli da Silveira e Silva and Amiso M. George ; Colombia and Guatemala. When conflict shifts : an analysis of Chiquita brands' transnational crises in Colombia and Guatemala / Juan-Carlos Molleda and Gabriel C. Stephen
  • Conclusion. Looking ahead : planning for crisis communication across cultural and transboundary contexts / Amiso M. George and Kwamena Kwansah-Aidoo.

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