Table of Contents:
  • COVER
  • TITLE PAGE
  • ENDORSEMENTS
  • COPYRIGHT PAGE
  • TITLE PAGE TWO
  • ACKNOWLEDGEMENTS
  • TABLE OF CONTENTS
  • FOREWORD
  • ABOUT THE AUTHOR
  • LIST OF CONTRIBUTORS
  • OVERVIEW AND CONTEXT
  • CHAPTER 1: GLOBAL CHANGES AND UBER TIMES AHEAD
  • 1.1 INTRODUCTION
  • 1.1.1 The Fourth Industrial Revolution
  • 1.2 SOME GLOBAL TRENDS
  • 1.2.1 Cyber insecurity
  • 1.2.2 The changing nature of power relationships
  • 1.2.3 Global economic weakness
  • 1.2.4 Emergence of a global middle class
  • 1.2.5 The continued growth of the collaborative economy
  • 1.2.6 Increasing income disparity
  • 1.2.7 Values will drive new generations
  • 1.3 SOME GLOBAL RISKS
  • 1.4 SOME IMPLICATIONS OF GLOBAL TRENDS AND RISKS
  • 1.5 PRACTICAL CONSIDERATIONS
  • 1.6 ORGANISATION DESIGN APPLICATION
  • 1.7 CONCLUSION
  • CHAPTER 2: MACHINES, ROBOTS AND ARTIFICIAL INTELLIGENCE
  • 2.1 INTRODUCTION
  • 2.1.1 Artificial Intelligence
  • 2.2 MORE AUTOMATION INFORMATION
  • 2.2.1 The consequence of automation
  • 2.2.2 Advantages of automation
  • 2.3 HOW TO PREDICT WHICH JOBS ARE SAFE FROM AUTOMATION
  • 2.4 LOOKING ON THE BRIGHT SIDE
  • 2.5 CONCLUSION
  • CHAPTER 3: ORGANISATION DESIGN VERSUS ORGANISATION DEVELOPMENT
  • THE LINK
  • 3.1 INTRODUCTION
  • 3.2 ORGANISATIONAL DESIGN AND ORGANISATIONAL DEVELOPMENT
  • 3.2.1 Organisational development
  • 3.2.2 The difference between organisational design and development
  • 3.2.3 The difference between organisational development and organisational design
  • does it matter
  • 3.3 ORGANISATIONAL DEVELOPMENT
  • 3.3.1 History and origin
  • 3.3.2 The components of organisational development
  • 3.3.3 Culture
  • A link between organisational design and organisational development
  • 3.3.4 Self-evaluation questions
  • 3.4 SUMMARY
  • CHAPTER 4: ORGANISATION STRATEGY AND ANTICIPATING THE FUTURE
  • IT ALL STARTS HERE
  • 4.1 INTRODUCTION
  • 4.2 ALL ABOUT STRATEGY.
  • 4.2.1 The meaning of strategy
  • 4.2.2 Vision and mission
  • 4.2.3 Business and functional objectives
  • 4.2.4 Considerations
  • 4.2.5 Grand strategies
  • 4.2.6 Types of strategy
  • 4.3 ORGANISATION STRATEGY- KNOW WHERE YOU CURRENTLY STAND
  • 4.3.1 Competitive strategy
  • 4.3.2 Market positioning
  • 4.3.3 Business life cycle
  • 4.4 BUSINESS MODEL GENERATION TO STAY AHEAD OF THE TIMES
  • 4.4.1 Design tomorrow's enterprises
  • 4.4.2 Constructing a business model
  • 4.4.3 Nine building blocks
  • 4.4.4 Finding the patterns
  • 4.4.5 Catalysts, controls and constraints
  • 4.4.6 Reviewing and rebuilding business models
  • 4.5 HOW TO STAY RELEVANT WHEN THE WORLD IS CHANGING
  • 4.5.1 What you have always done isn't working anymore
  • 4.5.2 Business Model 101: creating, delivering and capturing value
  • 4.5.3 Why companies fail at business model innovation
  • 4.5.4 Business model innovation is a team sport
  • 4.5.5 Leave safe silos
  • 4.5.6 Challenge your existing models
  • 4.5.7 Set the context
  • 4.5.8 Testing business models
  • CHAPTER 5: STRUCTURE FOLLOWS STRATEGY
  • 5.1 WHAT IS THE RELATIONSHIP BETWEEN STRUCTURE ANDSTRATEGY?
  • 5.2 STRUCTURE SUPPORTS STRATEGY
  • 5.2.1 Science fiction and real world examples
  • 5.2.2 Implementing change is as important as strategy itself
  • 5.3 WHAT IS ORGANISATIONAL DESIGN
  • 5.3.1 Methodology
  • 5.4 SIX ELEMENTS OF ORGANISATION DESIGN
  • 5.4.1 Geography
  • 5.4.2 Number of employees
  • 5.4.3 Product evolution
  • 5.4.4 Distribution of authority
  • 5.4.5 Control
  • 5.4.6 Marketplace
  • 5.5 THE IMPORTANCE OF A GOOD ORGANISATION STRUCTURE
  • 5.5.1 Communication
  • 5.5.2 Reporting relationships
  • 5.5.3 Growth and expansion
  • 5.5.4 Task completion
  • 5.5.5 Fits company's needs
  • 5.5.6 What can go wrong
  • 5.6 CASE STUDY- COCA COLA
  • CHAPTER 6: RESTRUCTURE OR RECONFIGURE?
  • 6.1 INTRODUCTION.
  • 6.2 THE FOUR-PART FRAMEWORK OF REORGANISATION
  • 6.2.1 Reconstructing or reconfiguring is dependent upon the organisation's circumstances
  • 6.2.2 The optimal time period between restructuring
  • 6.2.3 Combination units and resources
  • 6.2.4 Determine the systems that need to change for a successful transition
  • 6.3 CONCLUSION
  • CHAPTER 7: TRIED AND TESTED ORGANISATION DESIGNS AND FRAMEWORKS
  • 7.1 INTRODUCTION
  • 7.2 SOME MODELS ON BEST-PRACTICE THINKING
  • CHAPTER 8: THE FUTURE REQUIRES A NEW OPERATING MODEL
  • THE VIRTUAL ORGANISATION
  • 8.1 INTRODUCTION
  • 8.2 SOFTWARE TAKEOVER
  • EMBEDDED SYSTEMS
  • 8.2.1 Embedded systems
  • 8.2.2 The whole organisation needs to be agile
  • 8.3 THE REASONS FOR FAILED TRIED-AND-TESTED METHOD ATTEMPTS
  • 8.3.1 Characteristics of agile management in comparison to traditional management
  • 8.3.2 The principles of agile management
  • 8.3.3 The seven criteria of agile management
  • 8.3.4 Implementing agility at management level
  • 8.3.5 The role of the CEO in digital transformation
  • 8.4 HOW TO MAKE THE WHOLE ORGANISATION AGILE
  • 8.5 ORGANISATION DESIGN STEPS
  • 8.6 CONCLUSION
  • CHAPTER 9: WORK DESIGN
  • HOW TO DESIGN THE JOB, NOT TOO MUCH AND NOT TOO LITTLE
  • 9.1 INTRODUCTION
  • 9.2 IMPACT ON JOB DESIGN
  • 9.2.1 Sociotechnical systems (STS
  • 9.2.2 Job characteristics model (JCM
  • 9.2.3 Psychological empowerment theory
  • 9.3 THE WAY FORWARD
  • 9.4 CONCLUSION
  • CHAPTER 10: TALL OR FLAT STRUCTURE?
  • 10.1 INTRODUCTION
  • 10.2 BROAD-BANDING
  • 10.3 REASONS FOR IMPLEMENTING BROAD-BANDING
  • 10.3.1 Goals of broad-banding
  • 10.3.2 Competitive forces
  • 10.3.3 The goal of becoming world-class
  • 10.4 IMPLEMENTATION OF THE BROAD-BANDING STRATEGY
  • 10.4.1 Essentials for pre-implementation design
  • 10.4.2 Broad process
  • 10.4.3 Steps for implementation.
  • 10.5 PARADIGM SHIFTS: NEW VERSUS TRADITIONAL BUSINESS MODELS
  • 10.6 THE CUSTOMER-DRIVEN APPROACH
  • 10.7 BROAD-BANDING FUNDAMENTALS
  • 10.8 THE MECHANICS OF BROAD-BANDING
  • 10.8.1 Deciding on the number of broad-bands
  • 10.8.2 Range characteristics and the role of market data
  • 10.8.3 Remuneration and broad-bands
  • 10.9 JOB FAMILY DESIGN
  • 10.9.1 Defining levels within a job family
  • 10.9.2 Reasons for implementing a job families approach
  • 10.9.3 Implications of this approach
  • 10.10 BENEFITS OF BROAD-BANDING
  • 10.11 POTENTIAL RESULTS OF BROAD-BANDING
  • 10.12 DEVELOPMENT
  • 10.13 CHANGES TO ORGANISATIONAL STRUCTURE
  • 10.14 ESSENTIALS FOR IMPLEMENTING BROAD-BANDING
  • 10.14.1 Link to business strategy
  • 10.14.2 Involvement of line management
  • 10.14.3 Selection of employees
  • 10.14.4 Incorporation into the remuneration strategy
  • 10.14.5 Factors that favour successful application
  • 10.14.6 Issues to resolve
  • 10.14.7 Critical success factors identified through experience
  • CHAPTER 11: WHAT IS A HIGH PERFORMING ORGANISATION?
  • 11.1 DEFINING HIGH PERFORMANCE ORGANISATIONS (HPOs)
  • 11.2 EXAMPLES OF HIGH-PERFORMANCE ORGANISATIONS
  • 11.2.1 Example of an attractive employer
  • SABMiller
  • 11.2.2 Example of a reputable organisation
  • First National Bank (FNB
  • 11.2.3 Example of a company that has delivered the best return for shareholders over a period of five years
  • Curro Holdings
  • 11.3 HOW TO MAKE A MEDIOCRE ORGANISATION A HIGH-PERFORMANCE ORGANISATION
  • CHAPTER 12: REMUNERATION AND REWARD IN HIGH PERFORMING ORGANISATIONS
  • 12.1. MULTI-DIMENSIONAL CONSTRUCT OF REWARD
  • 12.2 TOTAL REWARDS AND FLEXIBILITY
  • 12.3 THE KEY FEATURES OF THE REWARD SYSTEM IN HIGH PERFORMING ORGANISATIONS
  • 12.3.1 Key features of rewards systems in high performing organisations
  • 12.4 WHAT HIGH PERFORMERS WANT AT WORK
  • 12.5 EMPLOYEE PREFERENCES.
  • 12.6 KEY FEATURES OF PERFORMANCE MANAGEMENT SYSTEMS IN HIGH-PERFORMANCE ORGANISATIONS
  • CHAPTER 13: METRICS FOR TRACKING ORGANISATION PERFORMANCE
  • 13.1. INTRODUCTION
  • 13.2 HUMAN CAPITAL METRICS
  • 13.3 FINANCIAL RATIOS
  • 13.4 FINANCIAL FITNESS
  • 13.5 CONCLUSION
  • CHAPTER 14: OD IN UBER TIMES
  • SUMMARY AND PULLING IT ALL TOGETHER
  • 14.1 INTRODUCTION
  • 14.2 ROBOTS, MACHINES AND ARTIFICIAL INTELLIGENCE
  • 14.3 OD, ODev AND STRATEGY
  • 14.4 BROAD-BANDING, LEVELLING, NUMBER OF LAYERS AND JOB DESIGN
  • 14.5 HIGH PERFORMING ORGANISATIONS AND FINANCIAL METRICS
  • Untitled
  • INDEX
  • BACK COVER.