Negotiating control : organizations and mobile communication

Negotiating control : organizations and mobile communication / Keri K. Stephens.

In Negotiating Control: Organizations and Mobile Communication, Keri K. Stephens draws on over two decades of research and fieldwork to locate the underlying-and often hidden-issues of control and power that shape how people use mobile phones to communicate while working.

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Bibliographic Details
Main Author: Stephens, Keri K. (Author)
Format: eBook
Language:English
Published: New York, NY : Oxford University Press, [2018]
Series:Studies in mobile communication.
Subjects:
Information technology > Management.
Mobile communication systems.
Communication in management.
Knowledge workers.
BUSINESS & ECONOMICS > Industrial Management.
BUSINESS & ECONOMICS > Management.
BUSINESS & ECONOMICS > Management Science.
BUSINESS & ECONOMICS > Organizational Behavior.
Communication in management
Information technology > Management
Knowledge workers
Mobile communication systems
Online Access:Click for online access
Table of Contents:
  • Early mobile use
  • Negotiating mobile control
  • Theoretical notions of control- a mobile tug-of-war
  • Meetings as a site to negotiate mobile control
  • Trust, understanding, and mobile control in manual work
  • BYOD policies as a negotiable control lever---or not
  • BYOD challenges for new college graduates
  • Mobile workers in a hospital: challenges for microcoordination and BYOD
  • Negotiating mobile communication in customer-facing work
  • Mobile communication comparisons between diverse workers
  • Understanding mobile negotiation: contributions and theory
  • You can't assume a spherical chicken
  • Appendix A: Data sets and analyses used in this book

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