Making change in complex organizations / George K. Strodtbeck, III.

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Bibliographic Details
Main Author: Strodtbeck, George K., 1954- (Author)
Format: eBook
Language:English
Published: Milwaukee, Wisconsin : ASQ Quality Press, [2016]
Edition:First edition.
Subjects:
Online Access:Click for online access
Table of Contents:
  • Prologue
  • Acknowledgments
  • An introduction to organization change
  • The importance of the goal
  • Leadership : the indispensable ingredient
  • Defining the change
  • Making change and the role of the consultant
  • Making the consulting engagement effective
  • The s-curves
  • Communication and education planning
  • The organization is a living thing
  • Change takes time
  • The importance of a common language
  • It's the processes
  • Looking inside
  • A continuously improving continuous improvement culture
  • One company's experience creating a continuous improvement culture
  • Final comments
  • Endnotes.