Can the Culture of Safety and Quality in Organizations Be Measured and Changed?

Can the Culture of Safety and Quality in Organizations Be Measured and Changed?

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Bibliographic Details
Main Author: Teare, Richard
Other Authors: Kane, Kevin, Taylor, Joanne
Format: eBook
Language:English
Published: Bradford, West Yorkshire : Emerald Publishing Limited, 2018.
Series:Worldwide Hospitality and Tourism Themes Ser.
Subjects:
Total quality management > United States.
Total quality management
United States
Online Access:Click for online access
Table of Contents:
  • Cover; EDITORIAL ADVISORY BOARD; Editorial; The value of food safety culture to the hospitality industry; Triangulation Effective verification of food safety and quality management systems and associated organisational culture; The development of a safety and quality culture assessment tool from a longitudinal, mixed-method research journey; Patterns and trends from a quantitative analysis of the Culture Excellence assessment program; Measuring and improving food safety culture in a five-star hotel: a case study.
  • Measuring and improving food safety culture in a large catering company: a case studyThe importance of measuring food safety and quality culture: results from a global training survey; Food safety culture
  • the food inspectors' perspective; Integrating culture and management control: is it oil and water or salad dressing?; Reflections on the theme issue outcomes.

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