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190124s2017 hiu o 000 0 eng d |
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|c YDX
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|d MERUC
|d DEBBG
|d OCLCQ
|d N$T
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|d OCLCF
|d K6U
|d OCLCQ
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|d OCLCQ
|d OCLCO
|d OCLCL
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|c $1
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|a 9781623201715
|q (electronic bk.)
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|a 1623201713
|q (electronic bk.)
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|z 1623201705
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|z 9781623201708
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|a (OCoLC)1083224191
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|a eng
|h chi
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|a a-cc-hk
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|a HE9878.X53
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|a HCDD
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| 100 |
1 |
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|6 880-01
|a Tong, Zelin,
|e author.
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| 240 |
1 |
0 |
|6 880-02
|a Nian qing de li liang.
|l English
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| 245 |
1 |
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|a Young change makers :
|b the rise of Hong Kong airlines /
|c Tong Zelin ; translated by Michelle Wong.
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| 250 |
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|a English edition.
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| 264 |
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|a Honolulu, HI :
|b Enrich Professional Publishing,
|c [2017]
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| 300 |
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|a 1 online resource
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| 336 |
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|a text
|b txt
|2 rdacontent
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|a computer
|b c
|2 rdamedia
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| 338 |
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|a online resource
|b cr
|2 rdacarrier
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| 588 |
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|a Online resource; title from PDF title page (EBSCO, viewed November 21, 2019).
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|a Cover; Copyright Page; Contents; Foreword; Preface; Part I Creating Vital Services; Chapter 1 Power of Sincerity; Chapter 2 Power of Passion; Chapter 3 Power of Innovation; Part II Managing Energetic Services; Chapter 4 Power of Learning; Chapter 5 Power of Action; Chapter 6 Power of Flexibility; Chapter 7 Power of a Team; Chapter 8 Power of Communication; Part III Forging Values with Vitality; Chapter 9 Power of Happiness; Chapter 10 Power of Endeavor; Chapter 11 Power of Commitment; Appendix; Acknowledgements; Back Cover
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| 520 |
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|a Hong Kong Airlines has grown gradually from being a regional airline to a global airline after a decade of development. The key to its speedy growth in the highly competitive aviation sector is its power in service innovation as well as its unique and energetic service culture. This book tries to extract, via lessons from this young airline, the power of sincerity, power of passion, power of innovation, power of learning, power of action, power of flexibility, power of a team, power of communication, power of happiness, power of endeavor, and power of commitment, on which an iceberg model of Ho.
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| 610 |
2 |
0 |
|6 880-03
|a Xianggang hang kong.
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| 650 |
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|a Airlines
|z China
|z Hong Kong.
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| 650 |
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|a Aeronautics, Commercial
|z China
|z Hong Kong.
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| 650 |
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7 |
|a Aeronautics, Commercial
|2 fast
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| 650 |
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7 |
|a Airlines
|2 fast
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| 651 |
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7 |
|a China
|z Hong Kong
|2 fast
|1 https://id.oclc.org/worldcat/entity/E39PBJvt6xv8pV6CJd3DMttxjC
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| 758 |
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|i has work:
|a Young Change Makers (Text)
|1 https://id.oclc.org/worldcat/entity/E39PCYTxxx39MQg8xhQ7Jbq8WC
|4 https://id.oclc.org/worldcat/ontology/hasWork
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| 765 |
0 |
8 |
|i Translation of:
|a Tong, Zelin.
|t Nian qing de li liang.
|b Di 1 ban.
|d Beijing Shi : Beijing da xue chu ban she, 2016
|z 9787301277652
|w (OCoLC)996392451
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| 776 |
0 |
8 |
|i Print version:
|a ZELIN, TONG.
|t YOUNG CHANGE MAKERS.
|d SINGAPORE : ENRICH PROFESSIONAL PUBL, 2017
|z 1623201705
|z 9781623201708
|w (OCoLC)1051678271
|
| 856 |
4 |
0 |
|u https://ebookcentral.proquest.com/lib/holycrosscollege-ebooks/detail.action?docID=5649150
|y Click for online access
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| 880 |
1 |
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|6 100-01/$1
|a 童泽林,
|e author.
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| 880 |
1 |
0 |
|6 240-02/$1
|a 年轻的力量.
|l English
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| 903 |
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|a EBC-AC
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| 994 |
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|a 92
|b HCD
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