Real Communication : How to Be You and Lead True.

Real Communication : How to Be You and Lead True.

Effective communication through authentic leadership A rapidly evolving workplace and disruptive technologies have created a growing demand for transparency and authenticity in communication from business leaders. Yet many decision-makers find themselves far behind the curve when it comes to underst...

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Bibliographic Details
Main Author: Dolan, Gabrielle
Format: eBook
Language:English
Published: Newark : John Wiley & Sons, Incorporated, 2019.
Subjects:
Business.
businesses (business enterprises)
business (commercial function)
BUSINESS & ECONOMICS > General.
Business
Online Access:Click for online access
Table of Contents:
  • Intro; Real Communication; CONTENTS; THE REAL RAL; REALLY BIG THANKS; INTRODUCTION; PART I Why you need to get REAL now; CHAPTER 1 DECLINE IN TRUST; Who do you trust?; The birth of 'alternative facts'; Faking it; Trust me, it's important; What does losing trust cost?; Why it's so hard to rebuild trust; CHAPTER 2 EVOLUTION OF EXPECTATIONS; What do they want?; Purpose; Flexibility; Connection; In-time communication; The communication conundrum; Power employer to power employee; CHAPTER 3 RISE OF JARGON; Are we on the same planet?; The impact of technology; Oops, we did it again; Say that again
  • What are we hiding?Acceptance; Avoidance; Importance; Is it ever acceptable to use jargon?; CHAPTER 4 ADDICTION TO ACRONYMS; Acronyms for ease and efficiency; WTF are you talking about?; Curse of knowledge; Unnecessary acronym use (UAU); Just plain lazy; Is it ever okay, OK or K to use acronyms?; PART II How we get Real Engagement; CHAPTER 5 COMMUNICATE CONCISELY; Get your message write; Stop wasting words; Meet me on time (and make it worth my while); Be present when you present; Respect participants' time; Respect their situation; Respect their culture; CHAPTER 6 SHARE PERSONAL STORIES
  • Just give me the factsThe magic of story; Create a connection and increase trust; Influence your audience to make decisions; Help your audience understand the message; Make your story personal; Write it out: Stories in written communication; CHAPTER 7 VISUALISE INFORMATION; The problem with PowerPoint; A document crammed with information; A script for the speaker; A tool to hide behind; Power your points instead; Pictures and photos; Props; Videos; Models, graphs and infographics; CHAPTER 8 DELIVER YOUR CONTENT WITH IMPACT; Fear and loathing in public speaking; Breathe; Get physical
  • Visualise a positive outcomeDo something different; Choose clothes for confidence; Stop hiding; Involve everyone; What about the f-bomb?; Mastery matters; Learn from the pros; Own your genius; Reflect and refresh; Mind the gap: Replacing filler words; PART III How we practise Authentic Leadership; CHAPTER 9 USE REAL WORDS; When a biscuit is not a biscuit; Real passion; Never forget to make them feel; Their frame of understanding, not yours; When jargon works; CHAPTER 10 DEAL WITH WHAT'S REAL; Real-world problems; Dealing with excuses; It's just not cricket; A fucking monumental stuff-up
  • Your feet need to follow your mouthCHAPTER 11 SHOW WHAT'S REAL TO YOU; Australia takes to the skies; A new zeal; Your 'version 2.0'; Who is in your corner of the court?; The consequences of speaking up; The spice of life; To stand or not to stand?; CHAPTER 12 KNOW WHAT'S REAL FOR OTHERS; Politeness prolongs progress; Power to the person; Ask the question and hold the silence; Listen and learn; Show you care; Connect and contribute; Prioritising can take a crisis; Be a role model; CONCLUSION; ARE YOU READY TO GET REAL?; INDEX; GRATITUDE; Storytelling for business; Conference speaking

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