Advances in Usability and User Experience : Proceedings of the AHFE 2019 International Conferences on Usability and User Experience, and Human Factors and Assistive Technology, July 24-28, 2019, Washington D.C., USA / Tareq Ahram, Christianne Falcão, editors.

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Bibliographic Details
Corporate Author: International Conferences on Usability and User Experience, and Human Factors and Assistive Technology Washington, D.C.
Other Authors: Ahram, Tareq Z., Falcão, Christianne
Format: eBook
Language:English
Published: Cham : Springer, 2019.
Series:Advances in intelligent systems and computing ; 972.
Subjects:
Online Access:Click for online access
Table of Contents:
  • Intro; Advances in Human Factors and Ergonomics 2019; Preface; Usability and User Experience; Assistive Technology; Contents; User Experience and User-Centered Design; Evaluation of Online Consulting Using Co-browsing: What Factors Are Related to Good User Experience?; Abstract; 1 Introduction; 1.1 Theoretical Foundation of Evaluation Criteria; 2 Study 1; 2.1 Methods; 2.2 Participants; 2.3 Procedure; 2.4 Results; 2.4.1 Representation of the Functions; 2.4.2 Understanding of the "Co-Browsing" Term; 2.4.3 Control Perception of the End Customer; 3 Study 2; 3.1 Method; 3.2 Participants
  • 3.3 Procedure3.4 Results; 4 Discussion; References; Closing the Gap of Creating Design Concepts for DSS by Applying the Situation Awareness Oriented Design Principles; Abstract; 1 Introduction; 2 Methods; 2.1 ACWA; 2.2 SAOD; 2.3 Formulating Design Concepts as an Essential Step Before Developing Visualizations; 3 Use Case; 3.1 Conducting ACWA; 3.2 Applying SAOD Principles; 4 Conclusion; Acknowledgments; References; Building a House with a Limited Tool Set: Overcoming the Challenge of Incorporating Usability in the Acquisition Process; Abstract; 1 Introduction; 1.1 Background; 1.2 Scope
  • 2 Methods3 Results; 4 Conclusion; 5 Future Research; References; Comparison of Information Technology Service Management (ITSM) Practices in e-Infrastructures, Libraries, Public Administration and the Private Sector; Abstract; 1 Introduction; 2 Literature Review; 2.1 Commerce; 2.2 Public Sector; 2.3 Libraries; 2.4 e-Science Infrastructures; 3 Method; 4 Results; 5 Discussion; 6 Conclusion; References; Human-Computer Interaction in Business Process External Tasks; Abstract; 1 Introduction; 2 Process External Tasks; 3 Presenting Task and Information to Remote Users
  • 4 Integration and Safe Data Exchange Methods5 System Architecture; 6 Conclusion; Acknowledgment; References; Heuristic and Bias Information on Ship Engine Operation Alarm Display; Abstract; 1 Background; 1.1 The Importance of Alarm in Autonomous System; 1.2 Alarm Display and Requirements; 1.3 Alarm Handling and Information Process; 2 Methods; 2.1 Task and Evaluation; 3 Results; 4 Discussion and Conclusion; References; Towards an Accessible UX for People with Disabilities in Open Educational Resources Websites; Abstract; 1 Introduction; 2 Accessible User Experience; 2.1 Accessibility
  • 2.2 Usability2.3 Information Architecture; 2.4 Personalization of the OER Environment; 2.5 Adaptation of Resources; 3 OER Website; 3.1 Metadata Standards for Resources; 3.2 Adaptive Visual Behavior; 3.3 User Testing; 4 Embedded Markup for OER; 5 Conclusions and Future Work; References; User Experience in Healthcare and Medical Applications; User Experiences and Satisfaction with an Electronic Health Record System; Abstract; 1 Introduction; 2 Methodology; 2.1 The Data Collection; 2.2 Ethical Considerations; 3 Results; 3.1 The System and the User Interface