Tough Customer : Chasing a Better Deal for Battlers.

Tough Customer : Chasing a Better Deal for Battlers.

Allan Fels has never been one to shy away from a fight, especially when the big end of town is exploiting small businesses or consumers. During his twelve years as head of Australia's competition watchdog, he took on banks, airlines, supermarkets and big telcos to make sure Australians were get...

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Bibliographic Details
Main Author: Fels, Allan
Format: eBook
Language:English
Published: Melbourne : Melbourne University Publishing, 2019.
Subjects:
Fels, Allan.
Economists.
Consumer protection > Australia.
economists.
Consumer protection
Economists
Employees
Australia > Officials and employees.
Australia
Online Access:Click for online access
Table of Contents:
  • Intro; Title; Copyright; Contents; Preface; 1 Mental illness; 2 7-Eleven and what to do about underpaid migrant workers; 3 Reforming the taxi industry and introducing ride-sharing; 4 Overpaid executives; 5 Where to for competition policy?; 6 Training top public servants; 7 Training senior leaders of the Chinese Communist Party; Lessons and conclusions; Index

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