BEHIND THE SCENES OF HEALTH CARE;MOTIVATION AND COMMITMENT OF HEALTH CARE EMPLOYEES

Behind the scenes of health care presents an extensive review of motivation and commitment among health care workers in support and bedside care roles. The publication includes two research studies: (1) motivation andcommitment of support services employees in a health care environmentand (2) the co...

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Bibliographic Details
Main Author: HESSTON L. JOHNSON
Format: eBook
Language:English
Published: [Place of publication not identified] BUSINESS EXPERT Press, 2020.
Series:Issn Ser.
Subjects:
Online Access:Click for online access
Table of Contents:
  • Chapter 1. Culture and employment
  • Chapter 2. Motivation
  • Chapter 3. Organizational commitment
  • Chapter 4. Culture, subculture, and attribution
  • Chapter 5. Health care organizational culture disruption case study
  • Chapter 6. Frontline health care employee motivationand commitment study
  • Chapter 7. Shifts in health care culture and delivery of care
  • Chapter 8. The study on bedside engagement and patient experience feedback
  • Chapter 9. Model and application
  • Chapter 10. Leading and managing within constructs
  • Appendix A. Motivation factors and affective commitment survey
  • Survey instrument
  • Appendix B. HCAHPS survey instrument
  • Appendix C. Employee engagement survey sample.