Effective medical communication : the a, b, c, d, e of it / Subhash Chandra Parija, Balachandra V. Adkoli, editors.

Effective communication is at the heart of medical profession, whether it is patient-doctor communication, interpersonal communication, or communication with the scientific and research community. However, medical professionals are not adequately trained in these skills, and when it comes to present...

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Bibliographic Details
Other Authors: Parija, S. C. (Subhash Chandra), Adkoli, Balachandra V.
Format: eBook
Language:English
Published: Singapore : Springer, 2020.
Subjects:
Online Access:Click for online access
Table of Contents:
  • Intro
  • Foreword
  • Preface
  • About the Book
  • The Genesis
  • The Content Organization
  • The A, B, C, D, E Approach
  • The Value Addition
  • Ms Comini
  • Acknowledgements
  • Contents
  • Contributors
  • Last Page
  • About the Editors
  • Part I: Communication Skill for Everyone
  • Begin with a Bang!
  • 1: Communication Vocabulary and Landscape
  • 1.1 Assess Need
  • 1.2 Brief
  • 1.3 Contextualize
  • 1.3.1 Scenario
  • 1.4 Describe
  • 1.4.1 What Is Communication?
  • 1.4.1.1 Patient Centredness
  • 1.4.1.2 Consumerism and Realistic Medicine
  • 1.4.1.3 Empathy
  • 1.4.1.4 Communication Skills and Competencies
  • 1.4.1.5 Benefits of Developing Communication Skills
  • 1.4.1.6 Blocking Behaviours of Communication
  • 1.4.2 Skills of Communication
  • 1.4.2.1 Sequential Skills
  • 1.4.2.2 Longitudinal Skills
  • 1.4.3 Building Relationships
  • 1.4.4 Providing a Structure
  • 1.4.4.1 The Models of Communication in Healthcare
  • 1.4.4.2 Calgary Cambridge Model of Communication
  • 1.4.4.3 Process of Communication in the Calgary Cambridge Model
  • 1.4.5 Conclusion
  • 1.5 Evaluation
  • References
  • 2: Role of Mentoring in Developing Communication Skills
  • 2.1 Assess Need
  • 2.2 Brief
  • 2.3 Contextualize
  • 2.3.1 Scenario 1
  • 2.3.2 Scenario 2
  • 2.4 Describe
  • 2.4.1 What Is Mentoring?
  • 2.4.1.1 Key Features of Mentoring
  • 2.4.2 Importance of Mentoring
  • 2.4.3 Attributes of a Good Mentor and Mentee
  • 2.4.4 Problems and Pitfalls in Mentoring
  • 2.4.5 Mentoring Needs at Various Stages
  • 2.4.5.1 Before Admission
  • 2.4.5.2 During Undergraduate Training
  • 2.4.5.3 During Postgraduate Training
  • 2.4.5.4 During Faculty Development
  • 2.4.6 Practical Tips to Start Mentoring in Medical Schools
  • 2.4.7 Conclusion
  • 2.5 Evaluate
  • Part II: For Students and Residents: Catch Them Young!
  • 4: Effective Non-verbal Communication
  • 4.1 Assess Need
  • 4.2 Brief
  • 4.3 Contextualize
  • 4.3.1 Scenario 1
  • 4.3.2 Scenario 2
  • 4.4 Describe
  • 4.4.1 What Is Non-verbal Communication?
  • 4.4.2 Importance of Non-verbal Communication
  • 4.4.3 Classification of Non-verbal Communication
  • 4.4.4 Types of Non-verbal Communications
  • 4.4.5 How to Improve Non-verbal Communication?
  • 4.4.6 Obstacles to Effective Non-verbal Communication
  • 4.4.7 Conclusion
  • 4.5 Evaluate
  • References
  • 5: Doctor-Patient Communication