Online resolution of e-commerce disputes : perspectives from the European Union, the UK, and China / Jie Zheng.

This book discusses how technological innovations have affected the resolution of disputes arising from electronic commerce in the European Union, UK and China. Online dispute resolution (ODR) is a form of alternative dispute resolution in which information technology is used to establish a process...

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Bibliographic Details
Main Author: Zheng, Jie
Format: eBook
Language:English
Published: Cham, Switzerland : Springer, [2020]
Subjects:
Online Access:Click for online access
Table of Contents:
  • Chapter 1
  • Introduction
  • Chapter 2
  • Conceptual Settings
  • Chapter 3
  • The Development of ODR In E-Commerce Transactions
  • Chapter 4
  • Validity of Electronic Alternative Dispute Resolution Agreements
  • Chapter 5
  • ODR Procedural Standards
  • Chapter 6
  • Enforcement of the ODR Outcomes
  • Chapter 7
  • Conclusion.