Managing a hospital : how to succeed as a clinical leader in the post-pandemic age

Managing a hospital : how to succeed as a clinical leader in the post-pandemic age / Otto Armin Smiseth.

This book demonstrates how hospitals can be transformed into dynamic, patient-centered, and cost-effective organizations. It describes systems for providing safe, high-quality medical services and outlines the importance of data for health outcomes. In this regard, the book underscores the importanc...

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Bibliographic Details
Main Author: Smiseth, Otto A. (Author)
Format: eBook
Language:English
Published: Cham : Springer, [2023]
Series:Business guides on the go.
Subjects:
Hospitals > Administration.
Hospitals > Administration
Online Access:Click for online access
Table of Contents:
  • Intro
  • Preface
  • Acknowledgments
  • Key Messages
  • Contents
  • About the Author
  • List of Figures
  • Introduction
  • 1: Safety First
  • 1.1 Patient Safety rounds
  • 1.2 Safety at Point of Care: Safety Cross
  • Reference
  • 2: Prove Quality
  • 2.1 Outcome Data Is the Most Important
  • 2.2 Volume Data Reflect Quality
  • 2.3 Present Complication Data, But Do It Right
  • 2.4 Document Adherence to Guidelines
  • 2.5 What About Quality Data in Psychiatry?
  • 2.6 Help Patients Who Want a Second Opinion
  • 2.7 The Importance of Respecting Patient Preferences
  • 2.8 Physicians Doing Research Is a Quality Marker
  • 2.9 Support Employees Who Want External Training
  • Reference
  • 3: Show Empathy
  • 3.1 Empathy Is a Core Value for Hospitals
  • 3.2 Be Aware of Your Behavior
  • 3.3 The Hospital Is Not a Repair Shop: It Is All About Empathy
  • Reference
  • 4: Reduce the Administrative Burden
  • 4.1 Organization: Chain of Command
  • 4.2 Organization: Hospital Support Staff
  • 4.3 Make the Administrative Staff Efficient
  • 4.4 Power Up Your Routines
  • 4.4.1 Make the Meeting Agenda Efficient
  • 4.4.2 The "Must Have" Meetings
  • 4.4.3 Additional Meetings
  • 4.5 Energize the Organization
  • Reference
  • 5: Take Control of Finances
  • 5.1 Macro Perspective: Big Challenges
  • 5.2 Core Curriculum of Hospital Finance
  • 5.3 Capitation and Fee for Service
  • 5.4 Hospital Payment Based on Diagnosis
  • 5.5 Hospital Payment Based on Value
  • 5.6 You Need to Read This Brief Theory
  • 5.7 Know Your Metrics
  • 5.8 The Good, the Bad, and the Ugly
  • 5.9 Be Up to Date on Clinical Activity
  • 5.10 Be Up to Date on Procedure Cost
  • 5.11 Be Up to Date on Employee Numbers
  • 5.12 Flat Budget Cuts Are Demoralizing
  • 5.13 Keep Your Finger on the Pulse
  • 5.14 The Role of the Finance Manager
  • 5.15 Avoid Fragmentation of Responsibility
  • 5.16 Hunt Down the Big Five
  • 5.17 Doctors vs. Managers
  • 5.18 Be Professional with Evidence-Based Medicine
  • 5.19 New Expensive Technology: A Case for Bundled Payment?
  • 5.20 A Leader Has Total Responsibility
  • 5.21 Best Practice Budget Process
  • 5.22 Manager Profiles and Budget
  • 5.23 Have Responsibility Centers: Avoid Cost Centers
  • 5.24 Running Hospital Means Running Business
  • 5.25 How to Measure Hospital Productivity?
  • 5.26 Optimize the Number of Nurses
  • 5.27 Management and Financial Crisis
  • 5.28 Avoid Outsourcing to Monopolies
  • 5.29 Use Consultant Companies Only if You Know Where to Go
  • References
  • 6: How to Make Decisions
  • 6.1 The Art of Making Decisions
  • 6.1.1 The Big Decisions
  • 6.2 The Power of Compassionate Leadership
  • 6.3 World Café to Empower Decisions
  • 6.4 Make Sure You Involve the Employees
  • 6.5 Dialogue with the Labor Unions
  • 6.6 Formal and Informal Leadership
  • References
  • 7: See Your Employees and Define Your Personal Added Value
  • 7.1 Be Fair and Show Respect

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