Just say yes! extreme customer service-- How to give it! How to get it! / by Philip R. Nulman.

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Bibliographic Details
Main Author:	Nulman, Philip R., 1951-
Format:	eBook
Language:	English
Published:	Franklin Lakes, NJ : Career Press, 2000.
Series:	Ebsco e-book purchased.
Subjects:	Customer services. Electronic resources (E-books)
Online Access:	Click to view e-book
Holy Cross Note:	Loaded electronically. Electronic access restricted to members of the Holy Cross Community. This was purchased from Ebsco with a single user license.

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Holdings details from Online
Call Number:	E-Book HF5415.5 .N85 2000
Status:	Available

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