Managing Electronic Services A Public Sector Perspective / by Ake Grönlund, L. Albinsson.

Electronic Service Management is an emerging concept. It covers the organisational, economic technical and user issues involved when integrating the development of electronic services. This is particularly important (and more complicated) within public sector organisations. Managing Electronic Servi...

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Bibliographic Details
Main Authors: Grönlund, Ake (Author), Albinsson, L. (Author)
Corporate Author: SpringerLink (Online service)
Format: eBook
Language:English
Published: London : Springer London : Imprint: Springer, 2000.
Edition:1st ed. 2000.
Series:Practitioner Series,
Springer eBook Collection.
Subjects:
Online Access:Click to view e-book
Holy Cross Note:Loaded electronically.
Electronic access restricted to members of the Holy Cross Community.