Technical Support Essentials Advice to Succeed in Technical Support

Technical Support Essentials Advice to Succeed in Technical Support / by Andrew Sanchez, Karen Sleeth.

Technical Support Essentials is a book about the many facets of technical support. It attempts to provide a wide array of topics to serve as points of improvement, discussion, or simply topics that you might want to learn. The topics range from good work habits to the way technical support groups es...

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Bibliographic Details
Main Authors: Sanchez, Andrew (Author), Sleeth, Karen (Author)
Corporate Author: SpringerLink (Online service)
Format: eBook
Language:English
Published: Berkeley, CA : Apress : Imprint: Apress, 2009.
Edition:1st ed. 2009.
Series:Springer eBook Collection.
Subjects:
Business.
Management science.
Computers.
Electronic resources (E-books)
Online Access:Click to view e-book
Holy Cross Note:Loaded electronically.
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Call Number: E-Book
Status: Available

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