Optimizing Health: Improving the Value of Healthcare Delivery edited by Franz Porzsolt, Robert M. Kaplan.

Are our patients getting what they want for their health care money? Should we change anything to give our patients more of what they want? Do we even know what they want? When service delivery, patient expectations, and the bottom line are in conflict, quality generally suffers. But such conflict c...

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Bibliographic Details
Corporate Author: SpringerLink (Online service)
Other Authors: Porzsolt, Franz (Editor), Kaplan, Robert M. (Editor)
Format: eBook
Language:English
Published: New York, NY : Springer US : Imprint: Springer, 2006.
Edition:1st ed. 2006.
Series:Springer eBook Collection.
Subjects:
Online Access:Click to view e-book
Holy Cross Note:Loaded electronically.
Electronic access restricted to members of the Holy Cross Community.