ICTs, citizens and governance : after the hype! / edited by Albert Meijer, Kees Boersma and Pieter Wagenaar.
Hypes can be functional in triggering processes of change, but one should be able to distinguish a 'trigger' from a realistic set of expectations. This book aims to help researchers and practitioners to understand hypes about ICT and government without becoming cynical. It combines an anal...
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