Selected papers from QUIS 10 Conference 2007 / guest editors, Dr. Duncan Dickson and Dr. Robert Ford.
In June, 2007 over 150 service researchers from five different continents assembled in Orlando for this QUIS gathering. Serving as co-hosts were the University of Central Florida?s Rosen College of Hospitality Management and the College of Business Administration. Attendees had the opportunity to le...
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