Managing intercultural conflict effectively / by Stella Ting-Toomey and John G. Oetzel.

This title aims to improve understanding and communication among individuals from different cultural backgrounds and explains the culture-based situational conflict model, including the relationship among conflict, ethnicity, and culture; and integrates theory and practice in the discussion of inter...

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Bibliographic Details
Main Author: Ting-Toomey, Stella.
Other Authors: Oetzel, John G.
Format: Electronic
Published: Thousand Oaks, Calif. : Sage Publications, ©2001.
Series:Communicating effectively in multicultural contexts ; v. 6.
Online Access:Click for online access