Anticipate : knowing what customers need before they do / Jeff Tobe, Bill Thomas.

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Bibliographic Details
Main Author:	Tobe, Jeff
Other Authors:	Thomas, Bill, 1955-
Format:	eBook
Language:	English
Published:	Hoboken, N.J. : John Wiley & Sons, 2013.
Subjects:	Customer relations. Strategic planning. BUSINESS & ECONOMICS > Consumer Behavior. Customer relations Strategic planning
Online Access:	Click for online access

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