B4B : how technology and big data are reinventing the customer-supplier relationship / J.B. Wood, Todd Hewlin, Thomas Lah.

Industry after industry is becoming technology-driven as software rapidly eats the world. As it spreads, so do complexity and opportunity. There are clear signs that the traditional B2B business model designed 125 years ago as a simple "make, sell, ship" approach for early manufacturing co...

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Bibliographic Details
Main Author: Wood, J. B.
Other Authors: Hewlin, Todd, Lah, Thomas E.
Format: eBook
Language:English
Published: Ashland, Ohio : Point B Inc., [2013]
Subjects:
Online Access:Click for online access

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100 1 |a Wood, J. B. 
245 1 0 |a B4B :  |b how technology and big data are reinventing the customer-supplier relationship /  |c J.B. Wood, Todd Hewlin, Thomas Lah. 
246 3 |a B four B 
264 1 |a Ashland, Ohio :  |b Point B Inc.,  |c [2013] 
264 4 |c ©2013 
300 |a 1 online resource (236 pages) :  |b illustrations 
336 |a text  |b txt  |2 rdacontent 
337 |a computer  |b c  |2 rdamedia 
338 |a online resource  |b cr  |2 rdacarrier 
504 |a Includes bibliographical references and index. 
588 0 |a Online resource; title from PDF title page (ebrary, viewed December 12, 2013). 
520 |a Industry after industry is becoming technology-driven as software rapidly eats the world. As it spreads, so do complexity and opportunity. There are clear signs that the traditional B2B business model designed 125 years ago as a simple "make, sell, ship" approach for early manufacturing companies is no longer capable of delivering the full potential of high-tech and near-tech solutions. B4B seeks to frame what is possible in an age where suppliers are connected to their customers in real time. The traditional world of B2B was designed to sell things to customers, whereas the new B4B model will be about delivering outcomes for customers. It's a whole new ballgame. Using powerful models and specific examples, B4B envisions a next-generation tech industry where suppliers play an active, ongoing role in helping business customers achieve unparalleled value from their technology investments 
505 0 |a Copyright -- Contents -- Introduction -- Chapter 1: The Origins of B2B -- Chapter 2: New Leaders Emerge -- Chapter 3: Itâ€?s the Outcome! -- Chapter 4: B4B -- Chapter 5: Connectedness and the Tower of Power -- Chapter 6: Capabilities-Led Transformation -- Chapter 7: Pivot 1: Land + Expand Selling -- Chapter 8: Pivot 2: Adoption Services -- Chapter 9: Pivot 3: The Data Handshake -- Chapter 10: Crossing the Line -- Epilogue -- Endnotes -- Index 
650 0 |a Big data. 
650 0 |a Customer relations. 
650 7 |a BUSINESS & ECONOMICS  |x Industrial Management.  |2 bisacsh 
650 7 |a BUSINESS & ECONOMICS  |x Management.  |2 bisacsh 
650 7 |a BUSINESS & ECONOMICS  |x Management Science.  |2 bisacsh 
650 7 |a BUSINESS & ECONOMICS  |x Organizational Behavior.  |2 bisacsh 
650 7 |a Big data  |2 fast 
650 7 |a Customer relations  |2 fast 
700 1 |a Hewlin, Todd. 
700 1 |a Lah, Thomas E. 
758 |i has work:  |a B4B (Text)  |1 https://id.oclc.org/worldcat/entity/E39PCGmtg9K6PC64pMGbFKC38K  |4 https://id.oclc.org/worldcat/ontology/hasWork 
776 0 8 |i Print version:  |a Wood, J.B.  |t B4b : How Technology and Big Data Are Reinventing the Customer-Supplier Relationship.  |d Ashland : Point B Inc/Tsia, ©2014  |z 9780986046209 
856 4 0 |u https://ebookcentral.proquest.com/lib/holycrosscollege-ebooks/detail.action?docID=3120276  |y Click for online access 
903 |a EBC-AC 
994 |a 92  |b HCD