Above the Line : How to Create a Company Culture that Engages Employees, Delights Customers and Delivers Results.

Above the Line : How to Create a Company Culture that Engages Employees, Delights Customers and Delivers Results.

Position your organisation's culture to attain new heights Above the Line: How to Create a Company Culture that Engages Employees, Delights Customers and Delivers Results offers all leaders a handbook for leveraging an organisation's culture to engage staff, increase customer satisfaction...

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Bibliographic Details
Main Author: Henderson, Michael, 1963-
Format: eBook
Language:English
Published: Melbourne, Vic. : John Wiley & Sons, 2014.
Subjects:
Corporate culture.
Corporations > Sociological aspects.
Organizational behavior.
Customer services.
Customer relations.
Industrial relations.
industrial relations.
BUSINESS & ECONOMICS > Industrial Management.
BUSINESS & ECONOMICS > Management.
BUSINESS & ECONOMICS > Management Science.
BUSINESS & ECONOMICS > Organizational Behavior.
Corporate culture
Corporations > Sociological aspects
Customer relations
Customer services
Industrial relations
Organizational behavior
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