Emotional Labor and Crisis Response : Working on the Razor's Edge.

The author's of the award-winning Emotional Labor now go inside the stressful world of suicide, rape, and domestic hotline workers, EMTs, triage nurses, and agency/deparment spokespersons, to provide powerful insights into how emotional labor is actually exerted by public servants who face the...

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Bibliographic Details
Main Author:	Mastracci, Sharon H.
Other Authors:	Guy, Mary E., Newman, Meredith A.
Format:	eBook
Language:	English
Published:	Hoboken : Taylor and Francis, 2014.
Subjects:	Public service employment > United States > Psychological aspects. Crisis management > United States. Crisis management United States
Online Access:	Click for online access

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Emotional Labor and Crisis Response : Working on the Razor's Edge.

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