Emotional Labor and Crisis Response : Working on the Razor's Edge.

Emotional Labor and Crisis Response : Working on the Razor's Edge.

The author's of the award-winning Emotional Labor now go inside the stressful world of suicide, rape, and domestic hotline workers, EMTs, triage nurses, and agency/deparment spokespersons, to provide powerful insights into how emotional labor is actually exerted by public servants who face the...

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Bibliographic Details
Main Author: Mastracci, Sharon H.
Other Authors: Guy, Mary E., Newman, Meredith A.
Format: eBook
Language:English
Published: Hoboken : Taylor and Francis, 2014.
Subjects:
Public service employment > United States > Psychological aspects.
Crisis management > United States.
Crisis management
United States
Online Access:Click for online access
Description
Summary:The author's of the award-winning Emotional Labor now go inside the stressful world of suicide, rape, and domestic hotline workers, EMTs, triage nurses, and agency/deparment spokespersons, to provide powerful insights into how emotional labor is actually exerted by public servants who face the gravest challenges.
Physical Description:1 online resource (192 pages)
ISBN:9781317472131
1317472136
Source of Description, Etc. Note:Print version record.

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