Service design for business : a practical guide to optimizing the customer experience / Ben Reason, Lavrans Løvlie, Melvin Brand Flu.
A practical approach to better customer experience through service design Service Design for Business helps you transform your customer's experience and keep them engaged through the art of intentional service design. Written by the experts at Livework, this practical guide offers a tangible, e...
Full description
Saved in:
Bibliographic Details
| Main Authors: |
Reason, Ben, 1972-
(Author),
Løvlie, Lavrans, 1969-
(Author),
Flu, Melvin Brand, 1966-
(Author) |
|---|
| Format: | eBook
|
|---|
| Language: | English |
|---|
| Published: |
Hoboken, New Jersey :
John Wiley & Sons, Inc.,
[2016]
|
|---|
| Subjects: | |
|---|
| Online Access: | Click for online access
|
|---|