Service level agreements : winning a competitive edge for support & supply services / Andrew Hiles.

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Bibliographic Details
Main Author:	Hiles, Andrew
Format:	eBook
Language:	English
Published:	Brookfield, Connecticut : Rothstein Publishing, ©2016.
Series:	Rothstein catalog on disaster recovery.
Subjects:	Service-level agreements. Total quality management. Service industries > Quality control. BUSINESS & ECONOMICS > Industrial Management. BUSINESS & ECONOMICS > Management. BUSINESS & ECONOMICS > Management Science. BUSINESS & ECONOMICS > Organizational Behavior. Service industries > Quality control Service-level agreements Total quality management
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Status:	Available

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