Customer service video series. Episode 10, Sound excited already! / [created by] Jeff Havens ; the Jeff Havens Company.

You probably won't win a lot of business if you sound like you'd rather be getting your knee replaced than doing your job. This short video highlights the importance of enthusiasm in your interactions with customers, and you'll also learn a great way to call for help if you're ev...

Full description

Saved in:
Bibliographic Details
Format: Video
Language:English
Published: Bloomington, IL : The Jeff Havens Company, 2013.
Series:Academic Video Online
Subjects:
Online Access:Click for online access