Smart services summit : smart services supporting the new normal / Shaun West, Jürg Meierhofer, Utpal Mangla, editors.
This book provides state-of-the-art descriptions of smart service innovations in the industry, supported by novel scientific approaches. It gathers findings and insights presented at the fourth Smart Services Summit, held in Zurich, Switzerland, in October 2021, which primarily focused on how smart...
Full description
Saved in: