2:00 minutes to success. SLA - service level agreement / Seven Dimensions.

SLA - Service Level Agreement is a timely video that clearly explains how a Service Level Agreement (SLA) is a written document that sets out the service(s) a provider will deliver to a client. It identifies what has been agreed and the expected level of service and how service performance and stand...

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Bibliographic Details
Format: Video
Language:English
Published: Melbourne, Victoria : Seven Dimensions, 2022.
Series:2 Minutes To Success
Subjects:
Online Access:Click for online access